Status:

COMPLETED

Effects of Writing Down the Request for Help on Patient Satisfaction in General Practices

Lead Sponsor:

Nanne Kleefstra

Conditions:

Patient Satisfaction

Doctor Satisfaction

Eligibility:

All Genders

Phase:

NA

Brief Summary

The primary objective of this study is to determine whether exploring the request for help more thoroughly improves patient satisfaction in general practice (primary care).

Detailed Description

Patient satisfaction has been an important topic of interest in primary health care during the last decade(s). Many factors during the consultation influence patient satisfaction. One of the aspects i...

Eligibility Criteria

Inclusion

  • All patients with a new request for help.

Exclusion

  • Dementia
  • Mental disability
  • No or little knowledge of the Dutch language
  • Illiteracy
  • Limited vision

Key Trial Info

Start Date :

January 1 2011

Trial Type :

INTERVENTIONAL

Allocation :

ACTUAL

End Date :

May 1 2011

Estimated Enrollment :

209 Patients enrolled

Trial Details

Trial ID

NCT01466140

Start Date

January 1 2011

End Date

May 1 2011

Last Update

November 7 2011

Active Locations (1)

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Page 1 of 1 (1 locations)

1

Isala Clinics

Zwolle, Overijssel, Netherlands, 8025 AB