Status:

COMPLETED

Patient Navigation in Primary Care and Access to Resources in the Community

Lead Sponsor:

Ottawa Hospital Research Institute

Collaborating Sponsors:

University of Ottawa

University of Ontario Institute of Technology

Conditions:

Health Care Inequity, Patient Navigation

Eligibility:

All Genders

Phase:

NA

Brief Summary

Some people living with health problems require extra support to properly manage their conditions, as family doctors are only able to spend limited time in the office with these patients. There are ma...

Detailed Description

The proposed project builds on work conducted between 2013 and today. The Canadian Institutes of Health Research's Community Based Primary Health Care Team Grant SPOR initiative funded a five-year pro...

Eligibility Criteria

Inclusion

  • There are 3 levels of participation in this study: primary care practices, primary care providers, and primary care patients.
  • 1\) Primary care practices
  • Inclusion criteria:
  • Any practice providing comprehensive primary care services (i.e. excludes practices that provide walk in services only), except for Community Health Centres. This includes Reformed Fee For Service (Family Health Groups, Comprehensive Care Model), Capitation based models (Family Health Networks, Family Health Organizations), and interprofessional models (Family Health Teams)
  • Located in a neighbourhood of the Champlain (Ottawa area) or North East (Sudbury area) LHIN that has a francophone population of 20% of greater, as listed identified in the Ottawa Neighbourhood Study and in custom neighbourhoods created by the city of Greater Sudbury for city planning purposes, both linked to Statistics Canada's 2011 Population Census, respectively.
  • Having at least one primary care provider agreeing to participate in the study
  • Exclusion criteria:
  • A Community Health Centre or clinics providing walk-in services only
  • Practices that are under the traditional fee for service remuneration
  • Located in a neighbourhood with less than 20% Francophone residents
  • Primary care providers:
  • Inclusion criteria:
  • Work in a practice that meets the eligibility criteria participating practice will be invited to participate in the study.
  • Is a Primary Health Care Provider: A health professional that may refer patients to CRs such as physicians, nurses, and social workers.
  • Exclusion criteria:
  • None
  • Primary care patients:
  • Inclusion criteria:
  • Patient identifies a primary care provider participating in the study as their main primary care provider
  • Has received a recommendation for a CR from their PHCP
  • Is able to communicate in English or French, or is willing to be served via a cultural interpreter/translator, preferably a family member.
  • Is able to provide consent for the study (18 years of age or older), or has parental/guardian proxy to provide consent (minor patients, patients with cognitive deficits)
  • Exclusion criteria:
  • Unable to provide consent and does not have a family member/guardian who can provide proxy consent

Exclusion

    Key Trial Info

    Start Date :

    April 1 2018

    Trial Type :

    INTERVENTIONAL

    Allocation :

    ACTUAL

    End Date :

    May 1 2019

    Estimated Enrollment :

    326 Patients enrolled

    Trial Details

    Trial ID

    NCT03451552

    Start Date

    April 1 2018

    End Date

    May 1 2019

    Last Update

    October 19 2020

    Active Locations (1)

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    Bruyere Research Institute

    Ottawa, Ontario, Canada, K1N 5C7