Status:
COMPLETED
Satisfaction of Limited English-Proficient Patients With Phone Interpretation Services Compared to In-Person Interpreters: A Randomized Controlled Trial
Lead Sponsor:
University of Massachusetts, Worcester
Conditions:
Pelvic Floor Disorders
Eligibility:
FEMALE
18+ years
Phase:
NA
Brief Summary
The aim of the study is to determine if In-person interpreters increases patient satisfaction of URGYN office visits compared to the use of phone interpreter services for Limited English Proficient (L...
Detailed Description
This study is a randomized controlled trial. Patients presenting to the UMass Memorial UROGYN clinic will be screened for eligibility using the inclusion and exclusion criteria. LEP patients will be i...
Eligibility Criteria
Inclusion
- LEP speaking Spanish and Portuguese female patients presenting to the U Mass UROGYN clinic with or without Ad-hoc interpreters
- Spanish and Portuguese speaking female patients with LEP presenting to the U Mass UROGYN clinic for an office visit of any type
Exclusion
- Unable to provide consent
- Under 18 years of age
- Pregnant women
- Prisoners
- LEP subjects who decline interpreter services
- Non -Spanish or Non - Portuguese speaking subjects
- Patients with cognitive impairment
- Visually or hearing impaired patients
- Patients not requiring a follow up appointment
Key Trial Info
Start Date :
December 15 2017
Trial Type :
INTERVENTIONAL
Allocation :
ACTUAL
End Date :
June 15 2019
Estimated Enrollment :
106 Patients enrolled
Trial Details
Trial ID
NCT03470194
Start Date
December 15 2017
End Date
June 15 2019
Last Update
April 5 2021
Active Locations (1)
Enter a location and click search to find clinical trials sorted by distance.
1
U Mass Memorial Hospital
Worcester, Massachusetts, United States, 01605