Status:

UNKNOWN

Impact of Email Reminders on No-Show Rates for Appointments in an Urology Department

Lead Sponsor:

Hospital Italiano de Buenos Aires

Conditions:

No-Show Patients

Reminder Systems

Eligibility:

All Genders

18+ years

Brief Summary

In this observational study, the investigators will analyze all patients who have scheduled appointments in the Urology Department from twelve months before the start date of the e-mail reminder dispa...

Detailed Description

JUSTIFICATION The Outpatient Department and the Medical Informatics Department of the Hospital Italiano de Buenos Aires (HIBA) designed a joint strategy based on e-mail reminders for scheduled outpat...

Eligibility Criteria

Inclusion

  • We will include all patients over 18 years who have been assigned appointments or overappointments, scheduled or with note, in the Urology Department of HIBA between January 1, 2022 and December 31, 2023.

Exclusion

  • Teleconsultation appointments and face-to-face consultations made through spontaneous overappointments or spontaneous demand will be excluded. The latter two cases are not considered to be appointments assigned to the patient prior to the consultation, but are assigned at the same time the patient presents his or her request. The electronic information system has no way of knowing in advance that this patient is going to be seen and therefore has no way of sending a reminder.

Key Trial Info

Start Date :

January 1 2022

Trial Type :

OBSERVATIONAL

Allocation :

ESTIMATED

End Date :

March 30 2024

Estimated Enrollment :

1892 Patients enrolled

Trial Details

Trial ID

NCT06114602

Start Date

January 1 2022

End Date

March 30 2024

Last Update

November 7 2023

Active Locations (1)

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Page 1 of 1 (1 locations)

1

Hospital Italiano de Buenos

CABA, Argentina

Impact of Email Reminders on No-Show Rates for Appointments in an Urology Department | DecenTrialz